Frequently Asked Questions (FAQs)
We do not manufacture the products, our function is to seek through the opinions of our customers the best products that we incorporate to our market place.
We work in connecting manufacturers and customers giving them an integrated experience adapting our functions depending on what they demand, we have wellness products for both personal care, such as the best range of beauty products manufactured in Italy and Spain under the best international certifications, wellness products for your home such as products for your rest working with the best national manufacturer that performs a production system, with the best of traditional craftsmanship including the most innovative techniques in the development of rest products to achieve the best quality and comfort for the whole cleaning, from cleaning robots or air purifiers, always with certificates that guarantee the quality of the product. Without forgetting the range of products for physical well-being as fitness equipment for daily training without having to leave home.
Bienestar y Belleza Market has joined Pepper Money in the payment method to give a totally free solution to our customers. You can finance up to 24 months and depending on the purchase cost you can finance it during more or less time, for an amount of 60€ you can finance it during 3 months, in installments of 20€, if the total amount is 150€ you can finance it in 3 and 6 months. The website has calculators that help you to evaluate the financing options that are allowed depending on the cost of the purchase.
From month 3 to month 24 no charges are applied to any of the operations.
Pepper Money is the entity that performs the feasibility analysis and approves the operation, Bienestar y Belleza Market does not intervene at any stage of the financing process. It is a quick process and for any questions we will be happy to accompany our customers during the financing process.
The customer service is mostly done by WhatsApp, phone call or email, but we attend the doubts that may arise through any other channel, such as social networks, where we are continuously active..
Our regular customers receive discounts or notices when there are products that are about to run out so they never run out of them when a person becomes a customer of wellness and beauty market receive gifts or discounts with their purchases so that we always maintain a close and familiar relationship, for wellness and beauty market a customer is not a customer, is part of the family of wellness and beauty market.
In wellness and beauty market you can pay as the customer prefers, either with payment methods provided by the web, paypal or google play.
In addition, it incorporates the option of cash on delivery where at no cost is paid once the order arrives through the transport agency.
Now we have incorporated a nationally recognized financial company pepper money that finances the purchases of our customers in a process totally focused on the customer in which they can have up to 24 months of financing.
If in the annotations you inform us that it is a gift, we will send it to the person indicated without any information about the product, including sending them our wellness and beauty market gift card. The B&B Market card adapts to any type of gift for weddings, birthdays, Epiphany or any event you want to make.
The discount coupons are applied directly to the shopping cart to see the final price, discounts can be made in the categories care, home or fitness, or also for each of the individual products such as creams, soaps, tapes, spinning, mattresses, ozone or individualized discounts for older customers.
Cash on delivery and Shipping
CASH ON DELIVERY PAYMENT
At the end of your purchase you can choose to pay cash on delivery. Once we receive your details and we contact you to confirm the order, it will be sent to the address indicated and you can pay when you receive it.
As fast as possible
SHIPPING IN 24-48H
You will receive your package in 24-48 working hours. The shipping time may vary depending on the shipping agency. Bienestar y belleza market will provide you with the tracking number of the package so you can locate it at any time.
Cuídate is the category where you will find beauty and wellness products for your skin, use our products in your daily facial cleansing routine, clean the dirt from your skin with tourmaline soap, helping to remove excess oil and acne, dry your face and spread our snail slime and aloe vera cream to regenerate the skin.
If you want to take care of your body in depth, massage the area of your body that needs it most with our essential oils, soaps and moisturizing aloe vera gel and aloe vera creams, moisturizing and soothing the area, but in the case of a sore area, you could try the roll-on made with Arnica, which thanks to its roll-on packaging, helps to massage the area and soothe it.
Fitness is the category designed for your physical well-being, from wellness and beauty market we look for the best products for your daily training..
From tapes for your daily walks, perfect for those cold and rainy days when it is so hard to leave the house, giving you the possibility of not stopping your training.
Spinning bikes provide you with that intense workout and thus avoid having to go to the gym and save those expensive monthly fees, allowing you to enjoy at home getting in shape.
Elliptical trainers are a must for a total workout.
Home is the category that thinks of you, and those around you, because for us, your well-being and health is the most important thing, therefore, we think of your needs, and the time savings involved in cleaning a home, offering a variety of robot vacuum cleaners that do it for you, for yours, and to save your time, and if you clean the floor, why not clean the environment of your home? For this we have several products for household disinfection or even to purify the air around you.
Inside your home, we offer you the rest you deserve, for this, we hope to surprise your deepest dreams with our Premium Mattress Viscoelastic, Graphene and Thermoregulator, which will provide the rest that your body and mind need. And if you want this rest and also the mattress eliminates bacteria and viruses that may leave during rest, our VIRUCLEAN, is ready for you and yours.
We offer a wide range of mattresses adapted to each of your needs and always thinking about your physical and mental well-being, accompanying these mattresses with pillows designed for you.